Fast. Secure. Anonymous. Personal.
The FinderCode with matchmaking service: Your safety duo
LIVE HOTLINE (8 AM - 10 PM)
📞 +49 9181 522 99 00
Just lost - Found & already back again
& it's that easy
1. Register Findercode
After purchasing your FinderCode, we'll send it to you. You can then register it online at your leisure. The license only begins after registration.
2. Attach the finder code
After registering, attach your FinderCode to your keychain, bag, or any other item you don't want to lose.
3. Let it be found
If your item is found, we will inform you immediately by email and by phone (8 a.m. to 10 p.m.).
4. Everything finds its way back
We'll help you find a solution so you can get your item back quickly and easily.
We mediate worldwide
Whether it's a walk or a trip around the world, it can happen anywhere
100% data protection
No tracking, no app – we only store your data (on EU servers) to contact you in case of loss.
In use worldwide
The FinderCode is self-explanatory worldwide and the service is global.
Always ready
No battery, no tracking, waterproof and indestructible – ready for use anytime, anywhere.
Durable & Sustainable
Suitable for every item – environmentally friendly and cost-saving.
Anonymous
No location, no tracking – thanks to our brokerage service, your data remains confidential.
LIVE hotline
No call center, no bot – our referral service helps with real contacts (8 a.m. to 10 p.m.).
No time wasted
We will contact you immediately after the discovery report
– via email and live hotline.
Postal return
If you can't get your item back on site, we'll send it to you free of charge.
FAQ
Frequently Asked Questions
lostandfound.help is a service for lost property. Owners of a FinderCode are contacted when their FinderCode is found, with the goal of retrieving their lost property as quickly as possible.
The Finder Code is ultimately a unique 8-digit alphanumeric combination of numbers and letters, affixed to a carrier, such as a key chain. Each combination therefore exists only once!
In the event of a lost and found item, the finder can contact lostandfound.help via a live hotline and report the find. Real-life contact persons will record the lost and found item details and then contact the owner directly.
The aim is to report the incident to the owner as soon as it becomes known and to provide the owner with the details of the lost item so that he or she has the opportunity to retrieve his or her lost item promptly.
In anonymous cases, the support team at lostandfound.help also assists with correspondence between the finder and the owner.
The finder can also report the find directly online. In this case, the owner will be contacted immediately by email and, between 8 a.m. and 10 p.m., by phone from the support team.
Real representatives from the lostandfound.help support team are available daily from 8 a.m. to 10 p.m. (CET) on the live hotline at +49 9181 522 99 00. We have several employees, are located worldwide, and speak several languages.
Our live hotline is not only accessible from outside, our support team also proactively calls owners and finders in the event of an emergency, with the goal of returning the find to the owner as quickly as possible.
Yes, of course. There's no Finder Code twice, never!